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At BlueStep Systems, we are anxious to meet your needs and provide assistance
and support. Please see our staff contact numbers listed to the right.

 
For further help, you may reach your implementer at:

Shannon Mecham   smecham@vorrohealth.com
Ben Wilson   bwilson@vorrohealth.com
Trevor Fuhriman   tfuhriman@vorrohealth.com

 
Or    
Client Care Department   1-801-336-3043
clientcare@bluestep.net 
Fax   1-801-336-3022
After-hours emergency support   1-801-336-3043
  Also please note the help documentation available below. They cover a wide range of our features and include the most-asked questions. Each is in PDF format that you can access by clicking on each link below and are fully printable for future reference. New or recently revised guides are marked with preceding the document name. Please check the list below often, as new guides are also being added regularly.

For advanced users, please note the RelateScript™ link available under User Help Guides on the navigation bar. Full documentation for RelateScript™ is available for those with programming experience.
 
  BlueStep™ Training Videos
  Community Care Setup
  Community - Maint. Set-up
  Community - Nursing Assess. Set-up
  Community - Room/Bed Set-up
  Community - Staff & Resident Record
  Family Connect
  Marketing - Add Leadsource
  Marketing - Moving Lead to Resident
  Marketing - Adding New Lead
  Marketing - Reports
  Medication - 1 Month MAR Summary
  Medication - Discontinue
  Medication - Caregiver med pass
  Medication - Entering New Meds
  Medication - Prompt
  Medication - Reports
  Medication - Administering Meds
  My Account - Online Profile/Notifications
  Office Module
  Pharmacy Connect
  Provider - Add New
  Resident - Add New
  Resident - Add Shift Change Note
  Resident - ADL PRN
  Resident - Discharge
  Resident Billing
  Resident ADL Charting 
  Resident - Historical ADL
  Resident - Nursing Assessment
  Resident - Reports
  Resident - Service Plan
  Resident - Shift Change Acknowledge
  Staff - Add New
  Staff - Discharge

Staff - Record

Staff - Reports

 

HQ™ User Manuals

HQ™ User’s Manual (Assisted Living)
  HQ™ Basics
  HQ™ Quick Guide
  HQ™ Record Summaries
  HQ™ Document Library
  HQ™ Document Library Quick Guide
  HQ™ Digital Signature
  HQ™ Using the MAR System
  HQ™ Using the Custom MAR
  HQ™ Idaho UAI/NSA Instructions
   
   
  BlueStep™ Newsletters
  Fall 2009 Newsletter
  Nov 2008 Newsletter (HQ)
  Nov 2007 Newsletter (Non-medical)
  Nov 2007 Newsletter (Medical)
  Oct 2005 Newsletter
  Nov 2004 Newsletter
  June 2004 Newsletter
  Nov 2003 Newsletter
 
   
  Team™ User Guides
  Team™ Guide
  Team™ How To
  Team™ in Brief
  Team™ Quick Guide
  Using Team™ Committees
  Formatting the Team™ Roster
 
   
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  BlueStep Enhancement and Feature Guides
  Adding Photographs to HQ Records
  Adding Shopping Cart
  BlueStep™ Icons
  Building Variable Record Reports
  Concepts and FAQs
  Creating Custom Detail Reports

Creating a Digital Signature
  The Media Library
  The BlueStep™ Editor
  The Record Summary
  RSS Feeds
  RSS Feeds Quick Guide
  Understanding Permissions
  Using BlueStep Backup™
  Using BlueStep Data Vault™
  Using Search
  Using Shared Files
  Using the Calendar
  Working with Document Library
  Document Library Quick Guide
  Web Folder/WebDAV Access

Adding Google Analytics and SpellCheck
   New Nursing Assessment Guide
  ToServer Bookmarklet
   
  Connect™ User Guides
  Connect™ Quick Tips
  Connect™ Users Guide
 
  Agreement Supporting Documents
  Acceptable Use
  Privacy Policy 
 
  Topaz Signature Pad

  Tablet Sigweb Installation Instructions
   
Backup Instructions

  AL/SNF Backup Instructions
   

Skilled Nursing System
 
MDS

  MDS Due
  MDS Import
   
ADLs

  CNA/ADL Scheduling
   
Charting

  Facility Record Setup Dashboard
  MAR/TAR
  ADLs
  Alerts
  Messages
   
   Chat
   Chat Instructions
   
   
   

 

VorroHealth Care
BlueStep Systems

111 W 200 S
Farmington, UT 84025

1-801-336-3043 phone

1-385-988-3126 fax